100% bilingual, by design
Every agent is native-level in English and Spanish. No outsourced 'we'll find a translator' workflows — Spanish-speaking clients are served at the same standard as English-speaking ones, in the same second.
About Sempull Inc
The bilingual intake team built for U.S. law firms.
Sempull Inc was founded in 2020 to solve a problem every managing partner already knows costs them retainers: the Spanish-speaking client who hangs up, the after-hours PI lead who calls the next firm on Google, the paralegal pulled off a billable file to answer a cold caller. Five years and 1.2 million calls later, we're the bilingual front door for 180+ U.S. law firms.
5+
Years serving law firms
180+
Law firms served
1.2M+
Calls answered annually
EN / ES
Native-level languages
What makes Sempull different
We are not a general answering service. Every workflow, script, and integration was built around how law firms qualify, retain, and onboard clients — bilingually, around the clock.
Trained on legal intake — not 'generic answering'
Our agents are coached on personal injury, immigration, family, criminal defense, and workers' compensation intake. Conflict checks, statute-of-limitations triggers, and ethics walls are part of every script.
Built for the way clients actually call
Most retainer calls don't happen between 9 and 5. We answer nights, weekends, holidays, and lunch hours — so your firm never sends a paying client to voicemail again.
HIPAA & TCPA aware
Recorded calls, audited workflows, encrypted lead delivery. The same standards your firm holds itself to — applied to the front door of your practice.
Our mission
Every U.S. law firm should be able to answer every potential client — in their language, on the first ring, at any hour — without hiring a 24/7 in-house team. We exist to make that the default, not the exception.