How we handle your information.
This Privacy Policy explains what data Sempull Inc. collects, how we use it, and the choices you have when you visit our website or use our bilingual legal intake services.
We collect only the information needed to respond to inquiries, deliver our intake services, and improve our website. We do not sell personal information. We use industry-standard security measures and keep data only as long as necessary.
1. Who we are
Sempull Inc. ("Sempull," "we," "us," or "our") is a U.S. company headquartered in Palmetto Bay, Florida. We provide 24/7 bilingual legal intake and virtual receptionist services to law firms. Our website is sempull.com.
2. What information we collect
We collect information in the following ways:
- Information you provide directly: name, law firm name, email address, phone number, and any details you share via contact forms, Calendly bookings, or intake inquiries.
- Information collected automatically: IP address, browser type, device type, pages visited, and similar usage data through cookies and analytics tools.
- Service-related information: call logs, intake records, and CRM data processed on behalf of law firms that use our intake services.
3. How we use information
We use the information we collect to:
- Respond to your inquiries and book consultations.
- Provide and improve our bilingual legal intake services.
- Send relevant service updates, resources, or marketing communications (you may opt out anytime).
- Analyze website usage and improve user experience.
- Comply with legal obligations and protect our rights.
4. Cookies and analytics
We use cookies and similar technologies to understand how visitors use our website. We also use analytics services, such as Google Analytics 4, to measure traffic and improve our content. You can control cookies through your browser settings.
5. How we share information
We do not sell your personal information. We share data only with trusted service providers who help us operate our website and deliver services, such as:
- Calendar and scheduling tools (e.g., Calendly).
- Analytics and advertising platforms (e.g., Google).
- CRM and communication providers used by our law firm clients, when required to deliver intake services.
These providers are contractually required to protect your data and use it only for the services they perform for us.
6. Data retention
We keep your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. If you are a law firm client, retention terms are governed by your service agreement with Sempull.
7. Your rights and choices
Depending on your location, you may have the right to:
- Access, update, or delete the personal information we hold about you.
- Opt out of marketing emails by clicking the unsubscribe link.
- Request information about how we process your data.
- Object to certain types of data processing.
To exercise any of these rights, contact us at sales@sempull.com.
8. Security
We implement reasonable technical and organizational measures to protect your information. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.
9. Children's privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.
11. Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us: