Where are Travis County civil claims filed?+
The Travis County Civil and Family Courts Facility at 1700 Guadalupe St; federal filings go to the Western District of Texas at 501 W 5th St.
Does Austin's tech-driven growth change intake expectations?+
Yes. Austin callers expect immediate response and digital follow-up, so we book straight into your calendar and push the qualified lead into your CRM in real time instead of emailing a message slip.
Do you support work comp intake under Texas DWC rules?+
Yes. We capture the DWC-041 timeline, employer subscriber status and the 30-day employer notice on every Texas work injury call.
Does Sempull serve law firms throughout Austin?+
Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across Austin 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.
Are your agents licensed to give legal advice in Austin?+
No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.
What's the timezone coverage for Austin firms?+
24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.
Do you integrate with the case management systems law firms in Austin use?+
Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.