Serving Austin, TX

Bilingual legal intake for Austin, TX law firms.

Austin's tech economy generates unique employment and immigration intake needs. Sempull's bilingual team handles them in English and Spanish, 24/7, in under 20 seconds.

Answer time
<20 sec
Languages
EN + ES
Coverage
24/7/365
Hispanic share
33%

of Austin, TX speaks Spanish at home

Why this market matters

Austin's tech-driven employment law and immigration caseloads, combined with Travis County's growing Hispanic population, create a high-value bilingual intake market.

Austin, TX by the numbers

1.3M
Travis County population
U.S. Census Bureau
~33%
Hispanic share of Travis County
U.S. Census Bureau, ACS
28,000+
Travis County crashes reported per year
TxDOT CRIS

Courts, agencies and venues our Austin, TX intake team knows

Agents capture incident location, county and agency posture during the call, so your team already knows the likely venue before the consultation starts.

Travis County Civil and Family Courts Facility

1700 Guadalupe St, Austin.

U.S. District Court, Western District of Texas — Austin Division

501 W 5th St.

Texas DWC headquarters

Austin is the seat of the Division of Workers' Compensation and its rulemaking.

Texas deadlines that shape the first phone call

Texas has no mandatory workers' comp, so intake must establish on the first call whether the employer is a subscriber or a non-subscriber — the case is worth very different money depending on the answer.

Personal injury
2 years from the date of injury
Wrongful death
2 years from the date of death
Medical malpractice
2 years, with a 10-year statute of repose
Workers' compensation
Notify the employer within 30 days; file DWC-041 with the Division of Workers' Compensation within 1 year
Fault rule
Modified comparative fault — barred above 51% responsibility (proportionate responsibility)

General reference for intake screening only — not legal advice. Deadlines vary with tolling, discovery rules, minors, and government defendants. Always confirm against the controlling statute and the court.

Practice areas we serve in Austin, TX

  • Employment Law
  • Immigration
  • Personal Injury
  • Family Law
Cities we cover
AustinRound RockCedar ParkPflugervilleGeorgetown

Tech-employee intake specialization

H-1B issues, RIF-related severance disputes, equity vesting, and wage-and-hour claims dominate Austin's employment landscape. Our script captures employer, role, comp structure, separation facts, and prior reps — sized for the Austin employment partner's triage workflow.

Firms in Austin, TX most often plug Sempull in as their bilingual legal answering service — native English & Spanish agents answering every ring in under 20 seconds, 24/7.

Austin, TX intake — common questions

Where are Travis County civil claims filed?+

The Travis County Civil and Family Courts Facility at 1700 Guadalupe St; federal filings go to the Western District of Texas at 501 W 5th St.

Does Austin's tech-driven growth change intake expectations?+

Yes. Austin callers expect immediate response and digital follow-up, so we book straight into your calendar and push the qualified lead into your CRM in real time instead of emailing a message slip.

Do you support work comp intake under Texas DWC rules?+

Yes. We capture the DWC-041 timeline, employer subscriber status and the 30-day employer notice on every Texas work injury call.

Does Sempull serve law firms throughout Austin?+

Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across Austin 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.

Are your agents licensed to give legal advice in Austin?+

No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.

What's the timezone coverage for Austin firms?+

24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.

Do you integrate with the case management systems law firms in Austin use?+

Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.

Ready to stop losing Austin, TX leads to voicemail?

Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.