Chicago-area law firms compete on speed and language. Sempull's bilingual team answers work comp, PI, and family law calls in English and Spanish in under 20 seconds — 24/7, across Cook and the collar counties.
of Chicago, IL speaks Spanish at home
Chicagoland generates one of the highest workers' compensation caseloads in the country plus heavy PI and family law volume. Bilingual intake is essential for competing in Cook, DuPage, and the collar counties.
Agents capture incident location, county and agency posture during the call, so your team already knows the likely venue before the consultation starts.
50 W Washington St, Chicago — Cook County Law Division, one of the busiest PI dockets in the U.S.
Dirksen Federal Building, 219 S Dearborn St.
69 W Washington St; hearing sites also in Rockford, Joliet and Waukegan.
Claims against Illinois local public entities are limited to 1 year, so a CTA bus, Metra, or city-vehicle case has to be flagged on the first call.
General reference for intake screening only — not legal advice. Deadlines vary with tolling, discovery rules, minors, and government defendants. Always confirm against the controlling statute and the court.
Our work comp script captures DOI, employer, body parts, IWCC status, average weekly wage, and prior reps — exactly the data Chicago work comp firms need to triage and sign new cases on the first call.
Cook, DuPage, Lake, Will, and Kane counties all have significant Spanish-speaking populations — Cicero and Aurora are majority-Hispanic. Sempull staffs Spanish on every shift so Chicago firms never route a caller through an IVR or a callback queue.
Firms in Chicago, IL most often plug Sempull in as their bilingual legal answering service — native English & Spanish agents answering every ring in under 20 seconds, 24/7.
Illinois requires employer notice within 45 days and an Application for Adjustment of Claim with the IWCC within three years. Our script captures date of injury, employer, body parts, average weekly wage and prior representation on the first call.
The Law Division at the Richard J. Daley Center, 50 W Washington St — one of the busiest personal injury dockets in the country.
Yes. Claims against Illinois local public entities are limited to one year rather than two, so we flag CTA, Metra and municipal vehicles immediately at intake.
Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across Chicago 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.
No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.
24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.
Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.
Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.
