Serving Houston, TX

Bilingual legal intake for Houston, TX law firms.

Houston's I-10, I-45, and I-69 corridors generate massive PI volume — and a 45% Hispanic population means most of it comes in Spanish. Sempull's bilingual team answers in under 20 seconds, 24/7.

Answer time
<20 sec
Languages
EN + ES
Coverage
24/7/365
Hispanic share
45%

of Houston, TX speaks Spanish at home

Why this market matters

Houston is one of the highest-volume PI and immigration markets in the country, with major bilingual intake demand and severe supply shortages.

Houston, TX by the numbers

4.8M
Harris County population
U.S. Census Bureau
~44%
Hispanic share of Harris County
U.S. Census Bureau, ACS
130,000+
Harris County crashes reported per year
TxDOT CRIS

Courts, agencies and venues our Houston, TX intake team knows

Agents capture incident location, county and agency posture during the call, so your team already knows the likely venue before the consultation starts.

Harris County Civil Courthouse

201 Caroline St, Houston — district courts handling PI and wrongful death filings.

U.S. District Court, Southern District of Texas — Houston Division

515 Rusk St.

Houston Immigration Courts (EOIR)

Greenspoint and downtown dockets, plus the detained docket at Montgomery.

Texas deadlines that shape the first phone call

Texas has no mandatory workers' comp, so intake must establish on the first call whether the employer is a subscriber or a non-subscriber — the case is worth very different money depending on the answer.

Personal injury
2 years from the date of injury
Wrongful death
2 years from the date of death
Medical malpractice
2 years, with a 10-year statute of repose
Workers' compensation
Notify the employer within 30 days; file DWC-041 with the Division of Workers' Compensation within 1 year
Fault rule
Modified comparative fault — barred above 51% responsibility (proportionate responsibility)

General reference for intake screening only — not legal advice. Deadlines vary with tolling, discovery rules, minors, and government defendants. Always confirm against the controlling statute and the court.

Practice areas we serve in Houston, TX

  • Personal Injury
  • Immigration
  • Workers' Compensation
  • Family Law
Cities we cover
HoustonPasadenaPearlandSugar LandThe WoodlandsKaty

Houston PI and 18-wheeler intake

Houston is the trucking capital of Texas. Our intake script captures FMCSA carrier identity, broker chain, cargo info, CDL status, dashcam preservation, and prior reps — built for the Stowers-aware Houston PI firm.

USCIS Houston field office immigration intake

Houston has one of the busiest USCIS field offices in the country. Our immigration script captures A-numbers, priority dates, USCIS receipts, family relationships, and NTA status — enough for your attorney to triage urgency before the consult.

Firms in Houston, TX most often plug Sempull in as their bilingual legal answering service — native English & Spanish agents answering every ring in under 20 seconds, 24/7.

Houston, TX intake — common questions

How long does a Houston injury victim have to sue?+

Two years from the date of injury under Texas law, filed in the Harris County civil district courts at 201 Caroline St or in the Southern District of Texas for federal matters.

Do you screen for non-subscriber employers on Houston work injury calls?+

Yes — this is the single most important Texas intake question. Texas does not mandate workers' comp, so we establish subscriber status up front because non-subscriber cases go to district court with very different value.

Can you handle Spanish-language calls for Harris County?+

Yes. Harris County is roughly 44% Hispanic and Spanish is staffed on every shift, including overnight.

Does Sempull serve law firms throughout Houston?+

Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across Houston 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.

Are your agents licensed to give legal advice in Houston?+

No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.

What's the timezone coverage for Houston firms?+

24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.

Do you integrate with the case management systems law firms in Houston use?+

Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.

Ready to stop losing Houston, TX leads to voicemail?

Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.