How long does a Miami injury victim have to file a lawsuit?+
Two years from the date of the incident under Florida's post-2023 statute of limitations, and Florida PIP requires initial treatment within 14 days. Our Miami intake script confirms both dates on the first call so your firm never inherits a stale file.
Do you take calls in Spanish for Miami-Dade County cases?+
Yes — roughly two out of three Miami-Dade residents speak Spanish at home, so Spanish is a default staffing language on every shift, not an overflow option. There is no 'press 2' menu.
Can you handle detained immigration calls from Krome or the Miami Immigration Court docket?+
Yes. Our immigration script captures A-number, facility, hearing date and family contact, then escalates detained matters to your on-call attorney under the urgency rules you define.
Does Sempull serve law firms throughout Miami?+
Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across Miami 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.
Are your agents licensed to give legal advice in Miami?+
No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.
What's the timezone coverage for Miami firms?+
24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.
Do you integrate with the case management systems law firms in Miami use?+
Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.