Serving New York

Bilingual legal intake for New York law firms.

New York is the most competitive legal market in the country. Sempull's bilingual intake team answers NY firms' calls in English and Spanish in under 20 seconds, 24/7 — protecting your seven-figure ad spend from after-hours leakage.

Answer time
<20 sec
Languages
EN + ES
Coverage
24/7/365
Hispanic share
20%

of New York speaks Spanish at home

Why this market matters

NYC has 2.5M+ Hispanic residents and one of the most expensive legal advertising markets in the country. Bilingual intake is mandatory for any firm targeting Bronx, Queens, or Brooklyn caseloads.

Practice areas we serve in New York

  • Personal Injury
  • Workers' Compensation
  • Immigration
  • Family Law
Cities we cover
New York CityBuffaloRochesterYonkersSyracuse

NYC outer-borough intake

Bronx, Queens, Brooklyn, and Upper Manhattan caseloads are disproportionately Spanish-speaking. Firms running English-only intake are forfeiting a major revenue stream every month. Our agents handle the full linguistic spread without an IVR menu in the way.

Labor Law §240 and construction intake

We capture the §240 'scaffold law' data points NY PI firms need — height of fall, scaffold/ladder failure mode, employer, GC, owner identity, union status, and lost wages — to triage construction cases on the first call.

New York intake — common questions

Does Sempull serve law firms throughout New York?+

Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across New York 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.

Are your agents licensed to give legal advice in New York?+

No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.

What's the timezone coverage for New York firms?+

24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.

Do you integrate with the case management systems law firms in New York use?+

Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.

Ready to stop losing New York leads to voicemail?

Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.