Serving New York

Bilingual legal intake for New York law firms.

New York is the most competitive legal market in the country. Sempull's bilingual intake team answers NY firms' calls in English and Spanish in under 20 seconds, 24/7 — protecting your seven-figure ad spend from after-hours leakage.

Answer time
<20 sec
Languages
EN + ES
Coverage
24/7/365
Hispanic share
20%

of New York speaks Spanish at home

Why this market matters

NYC has 2.5M+ Hispanic residents and one of the most expensive legal advertising markets in the country. Bilingual intake is mandatory for any firm targeting Bronx, Queens, or Brooklyn caseloads.

New York by the numbers

3.9M+
Hispanic residents
U.S. Census Bureau, ACS
~15%
Speak Spanish at home
U.S. Census Bureau, ACS
160,000+
Workers' comp claims assembled per year
NYS Workers' Compensation Board

Courts, agencies and venues our New York intake team knows

Agents capture incident location, county and agency posture during the call, so your team already knows the likely venue before the consultation starts.

New York Supreme Court (county-level trial court)

Despite the name, this is the general jurisdiction trial court for PI and wrongful death.

New York State Workers' Compensation Board

Receives Form C-3 and administers hearings across district offices.

New York City (26 Federal Plaza) & Varick Immigration Courts

Among the largest non-detained and detained dockets nationwide.

New York deadlines that shape the first phone call

New York's no-fault rules require the NF-2 application within 30 days of the crash, and claims against the City or MTA need a notice of claim in 90 days — both are intake questions, not litigation questions.

Personal injury
3 years from the date of injury
Wrongful death
2 years from the date of death
Medical malpractice
2 years and 6 months
Workers' compensation
Written notice to the employer within 30 days; file Form C-3 within 2 years
Fault rule
Pure comparative negligence

General reference for intake screening only — not legal advice. Deadlines vary with tolling, discovery rules, minors, and government defendants. Always confirm against the controlling statute and the court.

Practice areas we serve in New York

  • Personal Injury
  • Workers' Compensation
  • Immigration
  • Family Law
Cities we cover
New York CityBuffaloRochesterYonkersSyracuse

NYC outer-borough intake

Bronx, Queens, Brooklyn, and Upper Manhattan caseloads are disproportionately Spanish-speaking. Firms running English-only intake are forfeiting a major revenue stream every month. Our agents handle the full linguistic spread without an IVR menu in the way.

Labor Law §240 and construction intake

We capture the §240 'scaffold law' data points NY PI firms need — height of fall, scaffold/ladder failure mode, employer, GC, owner identity, union status, and lost wages — to triage construction cases on the first call.

Firms in New York most often plug Sempull in as their bilingual legal answering service — native English & Spanish agents answering every ring in under 20 seconds, 24/7.

New York intake — common questions

Does Sempull serve law firms throughout New York?+

Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across New York 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.

Are your agents licensed to give legal advice in New York?+

No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.

What's the timezone coverage for New York firms?+

24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.

Do you integrate with the case management systems law firms in New York use?+

Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.

Ready to stop losing New York leads to voicemail?

Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.