What percentage of San Antonio intake calls come in Spanish?+
Bexar County is roughly 60% Hispanic, and our San Antonio clients typically see 40–55% Spanish-preferred callers. Spanish is staffed on every shift.
Which courthouse serves Bexar County civil cases?+
The Bexar County Courthouse and Paul Elizondo Tower at 100 Dolorosa, with the Western District of Texas at 262 W Nueva St.
Do you handle military and VA-adjacent intake near JBSA?+
Yes. We capture duty status, base of assignment and jurisdiction facts that affect family law and injury matters involving service members.
Does Sempull serve law firms throughout San Antonio?+
Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across San Antonio 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.
Are your agents licensed to give legal advice in San Antonio?+
No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.
What's the timezone coverage for San Antonio firms?+
24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.
Do you integrate with the case management systems law firms in San Antonio use?+
Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.