Serving West Palm Beach, FL

Bilingual legal intake for West Palm Beach, FL law firms.

Palm Beach County law firms convert more cases when the phone gets answered on the first ring, in the caller's language. Sempull handles English and Spanish PI, family law, and work comp calls in under 20 seconds, 24/7.

Answer time
<20 sec
Languages
EN + ES
Coverage
24/7/365
Hispanic share
24%

of West Palm Beach, FL speaks Spanish at home

Why this market matters

Palm Beach County's aging population drives elevated slip-and-fall, nursing-home, and MVA volume — much of it after hours, and increasingly in Spanish as the Hispanic population grows in Lake Worth, Greenacres, and Boynton Beach.

West Palm Beach, FL by the numbers

1.5M
Palm Beach County population
U.S. Census Bureau
~24%
Hispanic share of the county
U.S. Census Bureau, ACS
24,000+
Palm Beach crashes reported per year
Florida DHSMV

Courts, agencies and venues our West Palm Beach, FL intake team knows

Agents capture incident location, county and agency posture during the call, so your team already knows the likely venue before the consultation starts.

Palm Beach County Main Judicial Center

205 N Dixie Hwy, West Palm Beach — 15th Judicial Circuit civil filings.

U.S. District Court, Southern District of Florida — West Palm Beach Division

701 Clematis St.

OJCC West Palm Beach district office

Workers' compensation petitions for Palm Beach and the Treasure Coast.

Florida deadlines that shape the first phone call

Florida's PIP no-fault system adds a hard 14-day initial-treatment rule, so intake has to confirm the date of loss and whether the caller has already been seen by a provider before the file is even opened.

Personal injury
2 years from the date of the incident (reduced from 4 by the 2023 tort reform, HB 837)
Wrongful death
2 years from the date of death
Medical malpractice
2 years from discovery, 4-year statute of repose
Workers' compensation
Report to the employer within 30 days; petition for benefits within 2 years
Fault rule
Modified comparative negligence — a claimant more than 50% at fault recovers nothing

General reference for intake screening only — not legal advice. Deadlines vary with tolling, discovery rules, minors, and government defendants. Always confirm against the controlling statute and the court.

Practice areas we serve in West Palm Beach, FL

  • Personal Injury
  • Family Law
  • Workers' Compensation
  • Immigration
Cities we cover
West Palm BeachBoca RatonBoynton BeachDelray BeachLake WorthJupiterWellington

Palm Beach PI and premises intake

Palm Beach County has one of the highest per-capita slip-and-fall and nursing-home injury rates in Florida. Our PI script captures fall mechanism, medical treatment, prior conditions, notice, and witnesses — plus the standard PIP/BI/UM workup.

Coverage from Jupiter to Boca

We serve firms across the full county — West Palm, Boca Raton, Delray Beach, Boynton Beach, Jupiter, Wellington, and Lake Worth. Same flat per-lead pricing, same 24/7 bilingual coverage.

Firms in West Palm Beach, FL most often plug Sempull in as their bilingual legal answering service — native English & Spanish agents answering every ring in under 20 seconds, 24/7.

West Palm Beach, FL intake — common questions

What is the deadline for a Palm Beach County personal injury claim?+

Two years from the incident under Florida law, and Florida applies modified comparative negligence with a 50% bar. We capture liability facts early so your firm can evaluate that exposure at intake.

Do you cover the Treasure Coast as well as West Palm Beach?+

Yes — Palm Beach, Martin, St. Lucie and Indian River callers all route to the same bilingual team, with the 15th Judicial Circuit as the usual venue for Palm Beach filings.

Can you intake workers' compensation calls for Palm Beach firms?+

Yes. Florida requires employer notice within 30 days and a petition for benefits within two years; our work comp script captures date of injury, employer, body parts and reporting status.

Does Sempull serve law firms throughout West Palm Beach?+

Yes. Sempull is a remote-first bilingual intake company headquartered in Miami, Florida. We serve law firms across West Palm Beach 24/7/365 — there's no geographic limit because every call is routed through cloud telephony to our live agents.

Are your agents licensed to give legal advice in West Palm Beach?+

No — and that's by design. Our agents are professionally trained legal intake specialists, not attorneys. They follow your firm's qualification script, capture facts, screen for conflicts, and book qualified consultations. Legal advice is always provided by your licensed attorneys.

What's the timezone coverage for West Palm Beach firms?+

24/7/365. We staff overnight, weekend, and holiday shifts specifically so firms don't lose after-hours leads to competitors. Average answer time is under 20 seconds regardless of when the call comes in.

Do you integrate with the case management systems law firms in West Palm Beach use?+

Yes. We push qualified leads directly into Clio Grow, Lawmatics, CASEpeer, Litify, Filevine, MyCase, PracticePanther, Smokeball, and HubSpot. Custom webhooks available for anything else.

Ready to stop losing West Palm Beach, FL leads to voicemail?

Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.