The questions managing partners and intake directors ask us before they sign — pricing, setup, integrations, compliance, and how bilingual intake actually works.
Sempull answers your firm's phones in English and Spanish, 24/7/365, using a custom legal-intake script you approve. We qualify leads against your disqualification rules, capture conflict-check fields, book consultations directly onto your attorneys' or coordinators' calendars, and deliver every lead into your CRM (Litify, Clio Grow, Lawmatics, Filevine, MyCase, HubSpot, Salesforce).
Generic answering services take messages. Sempull's agents are 100% bilingual, native-level in both English and Spanish, and trained on legal-specific intake — personal injury, immigration, family law, criminal defense, workers' compensation, and mass tort. We run conflict checks before transfer, follow ethics-wall workflows, and our average pickup time is under 20 seconds.
Plans start at around $1,200/month and scale up based on call volume. Starter (250 min/mo) is built for solo and small firms; Practice (500 min) for 2–5 attorney firms; Firm (1,100 min) for mid-size practices; Enterprise (3,000+ min) for high-volume PI and mass tort. We quote on a 30-minute discovery call so the plan matches your real call volume. No setup fees, month-to-month.
Most firms are live within 5–7 business days. That includes intake-script build, agent training, CRM integration, call routing, and a soft-launch QA period. High-volume PI and mass-tort clients with custom campaigns typically go live in 10–14 business days.
Every Sempull agent is native-level in both English and Spanish. We do not use third-party translators or 'switch to Spanish' transfers. A Spanish-speaking caller is greeted in Spanish, qualified in Spanish, and confirmed in Spanish — at the same speed and quality as any English caller.
Personal injury, immigration, family law and divorce, criminal defense, workers' compensation, mass tort and class action, Social Security disability, and employment law. Each practice area has its own intake-script framework that we customize to your firm's specific qualification criteria.
Yes. All calls are recorded with consent, encrypted in transit and at rest, and audited for QA. Our workflows are built to support HIPAA-aware intake (for workers' comp and PI medical capture) and TCPA-aware outbound contact. We sign BAAs on enterprise plans.
Native integrations with Litify, Clio Grow, Lawmatics, Filevine, MyCase, CASEpeer, HubSpot, and Salesforce. For other systems we deliver leads via webhook, Zapier, or direct API. Email + SMS lead delivery is included with every plan.
Yes. 24/7/365 coverage — including nights, weekends, lunch hours, federal holidays, and storm/emergency closures — is included in every Sempull plan. There is no separate after-hours fee.
Enterprise plans include campaign-surge support: we staff up around your media flights, run dedicated DNIS routing per ad/campaign, and provide weekly QA + conversion reporting so you can see which campaigns are producing signed retainers.
Book a 30-minute discovery call — we'll answer it on the call.
