Live at 2am
Arrests don't happen 9 to 5. Our overnight team is staffed and trained to convert the call, not just take a message.
Criminal Defense Intake
Jail calls at 2am — answered, qualified, retained.
Criminal defense leads call at the worst possible hours. Sempull's bilingual agents pick up in under 20 seconds, qualify the matter (DUI, drug, violent, federal, juvenile), and warm-transfer urgent calls to on-call counsel — 24/7/365.
- 24/7 live answer including overnight & holidays
- Bilingual EN/ES — critical for family-on-behalf calls
- Case-type qualification (DUI, drug, violent, federal, juvenile)
- Warm transfer for booking & arraignment-window calls
- Conflict checks before retainer discussion
- Direct push to MyCase, Clio, PracticePanther, Filevine
Warm transfer when it counts
Booking, arraignment-within-24h, and federal hold calls are warm-transferred to on-call counsel immediately.
Spanish-speaking family
Most jail calls come from a spouse or parent. Native Spanish agents keep them on the line and retain the case.
Case-aware qualification
DUI, drug possession/distribution, violent, white collar, federal, juvenile — separate tracks, separate qualification.
Why criminal defense firms can't afford to miss a single after-hours call
Criminal defense is the most time-sensitive area of legal intake. The window between arrest and arraignment is measured in hours, not days, and the family member calling at 2am will dial the next firm on Google in the next two minutes if no one picks up. A single missed DUI or felony call can be a five-figure retainer lost in real time.
Sempull's criminal defense intake service is built for that asymmetry. Calls answered in under 20 seconds, 24/7. Bilingual on the first ring. Qualified to your firm's criteria. Warm-transferred to on-call counsel when the timing demands it.
Common questions
Can you accept collect calls from jail?+
We work with the family or third party who answered on behalf of the detained client. For direct facility calls, we coordinate with your existing jail-call provider (Securus, GTL, ICSolutions).
How fast are DUI bookings handled at 2am?+
Live answer in under 20 seconds. Urgent matters (booking, arraignment within 24h) are warm-transferred to the on-call attorney's mobile immediately.
Do you handle Spanish-speaking family members calling about a relative's arrest?+
Yes — and this is one of the most common bilingual scenarios. Spanish-speaking family members reach a Spanish agent on the first ring, qualify the case, and get the attorney called in real time.
Ready to stop sending paying clients to voicemail?
Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.