72-hour preservation urgency
ELD, dashcam, and telematics data can auto-purge within days. Our intake flags trucking cases as urgent so your firm dispatches the preservation letter before evidence disappears.
Trucking Accident Intake
Trucking calls flagged, preserved, and signed same day.
Trucking cases are the highest-value PI files most firms handle — and the most evidence-fragile. Sempull's dedicated trucking-track intake captures DOT number, CDL status, ELD triggers, and coverage layers on the first ring, so preservation letters go out before evidence auto-purges.
- Dedicated trucking-track script (not generic MVA)
- DOT number, carrier, and CDL capture on first call
- ELD, dashcam, and telematics preservation triggers
- Coverage layer identification (MCS-90, excess, umbrella)
- Interstate-commerce and federal-jurisdiction flags
- Bilingual English + Spanish 24/7
Federal-framing capture
DOT number, CDL status, cargo type, and interstate-commerce flag — captured on the first call so counsel walks into a file that already knows whether it's federal or state.
Coverage layers identified early
MCS-90, primary liability, excess, umbrella — trucking coverage stacks are complex. Our script surfaces layer questions on the first call, not on follow-up two weeks later.
Bilingual for CDL-driver families
A large share of CDL drivers and their families are Spanish-dominant. Native bilingual intake captures these cases — and their families' calls on behalf of injured drivers.
Get a same-day callback
Lose fewer calls. Sign more cases.
Tell us about your firm. A bilingual intake specialist replies within one business hour, no obligation.
- Reply within one business hour
- 30-min intake audit on the first call
- Month-to-month, no setup fees
Why trucking intake needs its own script — not the MVA one
A trucking case looks like an MVA on the surface but plays by different rules. The policy limits are typically 5–20× higher, the evidence is federally regulated (ELD, HOS, dashcam, dispatch), the defendants stack (driver, carrier, broker, shipper, maintenance vendor), and the jurisdictional analysis (state vs. federal, interstate commerce) is often outcome-determining.
A generic MVA script misses those triggers. Sempull's trucking track was built with plaintiff trucking counsel: the first four minutes on the phone capture DOT, carrier, CDL, cargo, interstate flag, injury layer, coverage stack, and the preservation-urgency window — all before the consult is booked.
The 72-hour preservation window your intake team is probably missing
ELD data on many carriers is auto-retained for as little as 7 days; some dashcam systems overwrite after 72 hours; dispatch and telematics logs are often purged on a rolling window. If a trucking call comes in at 6pm Friday and gets triaged Monday morning, the evidence window can close before your firm even opens the file.
Sempull's trucking track flags every commercial-vehicle call as preservation- urgent and warm-transfers or SMS-alerts on-call counsel same-shift so the preservation letter goes out inside the window — not after it.
Coverage stacks and MCS-90: what we ask on the first call
Trucking coverage almost never lives on one policy. Our script captures signals for primary liability, MCS-90 endorsement applicability, excess and umbrella layers, self-insured retentions, and — where visible — the carrier's operating authority. The point is not to make the intake caller diagnose coverage; the point is to surface enough on the first call that counsel can prioritize the file and open the coverage investigation immediately.
Bilingual trucking intake: an underserved market
A significant share of long-haul CDL drivers and their families are Spanish- dominant, particularly in TX, CA, AZ, and FL corridors. Family members are often the ones calling on behalf of an injured driver, and English-only intake loses those calls fast. Sempull's native bilingual queue captures them without a Language Line handoff — critical when the caller is already in crisis mode.
How the file lands in your case management system
Every qualified trucking call pushes into CASEpeer, Litify, Filevine, or your CRM of choice within 60 seconds of hang-up with the full trucking payload: DOT, carrier, CDL, cargo, interstate flag, injury layer, coverage signals, preservation-urgency flag, recording, transcript, English summary, language preference, and the booked consult on the assigned attorney's calendar.
Common questions
Why is trucking accident intake different from regular MVA intake?+
Trucking cases carry preservation-of-evidence urgency (ELD data, dashcam, dispatch logs), higher policy limits, federal DOT/FMCSA framing, and often multi-defendant complexity. A generic MVA script misses these hooks; Sempull runs a dedicated trucking script that flags them on the first call.
How fast do preservation letters need to go out?+
For ELD, dashcam, and telematics data, ideally within 72 hours of the accident — some carriers auto-purge on a 7- to 30-day cycle. Our intake flags trucking cases as urgent so your firm can dispatch the preservation letter same-day, not after the file gets triaged next Monday.
Do you capture DOT number and CDL status on the first call?+
Yes. Every trucking-track call captures: DOT number if visible, carrier name, CDL involvement, cargo type, and whether the truck was in interstate commerce — the data points that determine federal vs. state jurisdiction and coverage layer.
Do you handle commercial vehicle cases that aren't 18-wheelers?+
Yes — box trucks, delivery vans, tow trucks, garbage trucks, buses, and other commercial vehicles use the same track. The trigger is commercial use and coverage layer, not vehicle weight class alone.
Ready to stop sending paying clients to voicemail?
Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.