Personal Injury Intake

PI intake answered in under 20 seconds.

Every PI lead is a five- or six-figure case if you answer first. Sempull's bilingual agents qualify MVA, trucking, premises, slip-and-fall, and dog bite cases 24/7 — and push signed-ready prospects to your CRM in real time.

  • Sub-20-second answer time, 24/7/365
  • Native English & Spanish agents
  • Case-type-specific qualification (MVA, trucking, premises, slip & fall)
  • Live conflict checks against your case management system
  • Direct push to CASEpeer, Litify, Filevine, Clio, Lawmatics
  • Statute-of-limitations triggers built into every script

First-mover advantage

Lead-response data: convert at 5 min beats convert at 30 min by 8x. Sempull lives inside that 5-minute window, day and night.

Hispanic clients converted, not lost

Hispanic communities are over-indexed for MVA and workplace injury. Native Spanish-speaking agents capture them on the first ring.

PI-trained qualification

Fault, treatment, insurance, prior reps, SOL — captured live, not in a callback. Attorneys see signed-ready cases only.

HIPAA & TCPA aware

Medical detail captured in a HIPAA-aware workflow. TCPA-compliant messaging on every callback.

Why personal injury firms lose more cases at the front door than in trial

A typical mid-size PI firm spends six figures a month on PPC, LSAs, billboards, and TV. The marketing works — calls come in. The trial team is strong — cases that get signed get won. What kills firm growth is the gap between the two: voicemail at 7pm, an English-only receptionist on a Spanish call, a paralegal pulled off a billable file to triage a cold caller. Every one of those moments is a retainer walking to the next firm on Google.

Sempull's personal injury intake service closes that gap. Calls answered in under 20 seconds, in English or Spanish, with PI-specific qualification, conflict checks, and consult booking on the attorney's calendar — all before the prospect hangs up.

Case types we qualify for personal injury firms

Auto accidents (MVA), trucking and commercial vehicle, motorcycle, rideshare, pedestrian and bicycle, slip-and-fall and premises liability, dog bite, construction site injury, product liability, and wrongful death. Each case type has its own qualification script — fault narrative, treatment status, insurance layer, SOL window — so attorneys see only what matches your firm's intake criteria.

Common questions

How quickly should a PI firm respond to a new lead?+

Industry data shows conversion drops 50%+ when response time exceeds 5 minutes. Sempull answers in under 20 seconds, 24/7, including weekends and holidays.

Do you qualify auto accident leads by liability and injury severity?+

Yes. Our PI intake script captures fault narrative, police report status, injury type and treatment, insurance coverage (BI/PIP/UM), and prior representation — to your firm's exact criteria.

Can you handle trucking, premises, and slip-and-fall in addition to MVA?+

Yes. We build a separate qualification track per case type so the right questions get asked the first time.

Do you push leads directly to CASEpeer, Litify, or Filevine?+

Yes — plus Clio Grow, Lawmatics, MyCase, Smokeball, PracticePanther, and HubSpot. Custom webhooks for everything else.

Ready to stop sending paying clients to voicemail?

Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.