Remote Paralegal Services

Remote paralegal services that keep files moving — bilingual, supervised, inside your system.

Sempull's bilingual remote paralegals handle the repeatable case work that eats attorney hours: intake packets, records and bills, client status calls, treatment tracking and demand prep support — working directly inside Filevine, Litify, CASEpeer, Clio or MyCase, under your attorneys' supervision.

  • Native English & Spanish client communication
  • Works inside your case management system
  • Medical records & bills requests with follow-up
  • Intake packets, retainers and authorizations
  • Treatment and statute-of-limitations tracking
  • Monthly plans — no benefits, PTO or turnover load

Files that don't stall

Records chased on a schedule, clients called on cadence, checklists closed. Cases stop aging quietly in the middle of the pipeline.

Bilingual by default

Spanish-speaking clients get authorizations explained and status updates delivered in Spanish — the single biggest driver of treatment compliance.

Cheaper than a hire

A $58K-$78K in-house paralegal plus benefits becomes a monthly plan that scales with case volume and never takes an unbacked vacation.

Supervised and scoped

No legal advice, no case-value quotes. Least-privilege system access, signed BAAs where PHI is involved, and every substantive item back to the attorney.

Get a same-day callback

Lose fewer calls. Sign more cases.

Tell us about your firm. A bilingual intake specialist replies within one business hour, no obligation.

  • Reply within one business hour
  • 30-min intake audit on the first call
  • Month-to-month, no setup fees

We only use this to reply to you. No spam, no list-selling.

What a remote paralegal actually removes from your week

In most personal injury and immigration practices, the bottleneck is not legal skill — it is administrative throughput. Records requests sit unmailed for two weeks. Clients stop treating because nobody called to check. Demand packages wait on a bill that was never chased. None of that requires an attorney or a $70K salaried hire; it requires a disciplined person working a checklist every single business day.

That is what remote paralegal services are for. Sempull assigns a named bilingual paralegal team to your firm, working the same queues your staff works, in the same case management system, against checklists your attorneys approved. You see the work in your own system — not in a report we email you.

The scope, in plain terms

Case file upkeep. Opening files, uploading and naming documents to your convention, keeping status fields and deadlines current, and flagging anything that looks like a statute-of-limitations risk.

Records and bills. Drafting and sending requests, tracking responses, calling providers on a schedule, and logging every attempt so nobody re-does work someone already did.

Client communication. Scheduled status calls in English or Spanish, treatment reminders, missed-appointment follow-up, and document collection — the contact cadence that keeps clients from firing you for silence.

Demand prep support. Assembling medicals, bills, wage loss and photographs into your demand template so the attorney is editing a draft instead of building one from an empty folder.

Where remote paralegal support fits with intake

Intake and paralegal work are two halves of the same problem: the firm loses money whenever a person has to wait for a human who is busy. Firms usually start with bilingual legal answering service coverage to stop losing new callers, then add remote paralegal support once the signed-case volume starts stressing the back office.

Running both through one bilingual team means the client who was signed at 11pm by a Spanish-speaking intake agent gets their first status call from someone who speaks the same language and can see the same file.

See what a bilingual remote paralegal would take off your plate

Bring one stalled file to the call. We'll map exactly which steps a remote paralegal would own, what stays with your attorneys, and what it costs per month.

  • Live in 5-10 business days
  • Works in your CMS
  • English & Spanish

Common questions

What do your remote paralegals actually do?+

Case-file upkeep in your case management system, intake packet assembly, medical records and bills requests with follow-up, client status calls in English or Spanish, deadline and treatment tracking, and demand package prep support. Attorneys keep all legal judgment and signatures.

Do remote paralegals give legal advice?+

No. Our team performs paralegal support work under the supervision of your attorneys. We never give legal advice, quote case value, or make strategy decisions — every substantive item routes back to the supervising attorney.

How much does a remote paralegal cost versus hiring in-house?+

A staffed personal injury paralegal in most U.S. markets costs $58,000-$78,000 plus benefits, PTO and turnover risk. Remote paralegal support is billed on a monthly plan tied to your case volume, with no benefits load and no coverage gap when someone takes vacation.

Are your remote paralegals bilingual?+

Yes. Every client-facing team member is native in English and Spanish, so Spanish-speaking clients get status updates, records authorizations and treatment reminders in their own language.

Which case management systems do you work inside?+

Filevine, Litify, CASEpeer, Clio, MyCase, Smokeball and PracticePanther. We work inside your system with scoped, least-privilege user accounts — we don't create a parallel database.

How fast can a remote paralegal start on our files?+

Most firms are live in 5-10 business days: scope definition, system access, template and checklist approval, then a supervised ramp on a first batch of files.

Ready to stop sending paying clients to voicemail?

Book a 30-minute discovery call. We'll map your current intake flow, find the leaks, and show you exactly how a bilingual team would plug them — no commitment.